FAQ'S - FREQUENTLY ASKED QUESTIONS
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What the 3 main goals of All Time Car Rentals?
What are the requirements in order to rent a car from All Time Car Rentals?
What kind of services does all time car rentals provide?
What are the available insurance coverage’s at all time car rentals?
Do we answer cash sales (yes or no)?
Do we sell cars to the general public (yes or no) if yes, then what are the benefits of purchasing a car from All Time Car Rentals?
What steps are to be followed if you meet with a collision while in a rental car from all time car rentals?
What are the emergency roadside assistance numbers?
In case of canceling a rental reservation, what steps must be followed?
If you have a complaint, where should you report it?
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| 1. |
What the 3 main goals of All Time Car Rentals? |
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The 3 main goals of All Time Car Rentals are: |
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Excellent prices
Excellence in service, and
Excellence in commitment & Customer Satisfaction |
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What are the requirements in order to rent a car from All Time Car Rentals? |
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The minimum age is 23 for regular cars, 21 for trucks, and 25 for exotic vehicles. |
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What kind of services does all time car rentals provide? |
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All Time Car Rentals provides an airport service (pick up and drop up from the air port can be arranged). All Time Car Rentals also has a 24 hour pick up and drop off service. |
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What are the available insurance coverage’s at all time car rentals? |
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There are two types of insurance coverage plans they are:
Loss Damage Waiver (LDW)
Renters may purchase loss damage waiver (LDW) that reduces the financial liability for loss or damage to the All Time Car Rentals as long as they comply with the terms of the All Time Car Rentals agreement. Cost of LDW will vary by location, car group and rate. If you have rental car coverage through your personal insurance or charge card, LDW offers maximum protection while your personal insurance or charge car may contain a deductible.
Personal Accident Insurance (PAI)
Personal Accident Insurance (PAI) provides accidental death benefits and emergency medical expense benefits to the renter and all passengers in All Time Car Rentals.
The renter is covered 24 hours a day during the rental only if he is driving. |
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Do we answer cash sales (yes or no)? |
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No, All Time Car Rentals does not answer cash sales. |
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Do we sell cars to the general public (yes or no) if yes, then what are the benefits of purchasing a car from All Time Car Rentals? |
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Yes, All Time Car Rentals do sell cars to the general public and if you purchase a vehicle from them you get an off lease vehicles at an excellent price. |
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What steps are to be followed if you meet with a collision while in a rental car from all time car rentals? |
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In Case of a collision the following steps are to be followed: |
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Report the collision to the police.
Call the nearest location of All Time Car Rentals within 24 hours of the collision and report it.
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What are the emergency roadside assistance numbers? |
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The Emergency roadside assistance numbers for the specific makes are as follows: |
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Toyota : 1 888 869 6828
Mazda : 1 877 416 2932
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Honda : 1 888 869 6828
GM : 1 800 268 6800 |
Hyundai : 1 800 268 9958 |
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In the case of canceling a rental reservation at All Time Car Rentals, what steps must be followed? |
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In the case of canceling a rental reservation at All Time Car Rentals, one should first inform the nearest by All Time Car Rental office, 72 hours before the reserved date. Second, one should keep reservation number ready to avoid hassle. |
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If you have a complaint, where should you report it? |
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If you have any complaint about the performance of All Time Car Rentals, you can contact their customer services department by writing to Complaints, Kaiva Corporation, 833-Westlock Rd, Unit #2, Mississauga, Ontario, L5V 1T6, Canada or by email to waqar727@hotmail.com. OR info@alltimecarrental.ca |
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